PoliciesShipping Policies and RatesOur current shipping rates for the United States and Canada are as follows: .01-$5.00 - $2.50 standard - $6.95 Priority Mail - $20 Next Day International 1st Class Rates are as follows: Up to $15.00 - $7.50 Contact us for larger orders. Shipping TimeAt this time our shipping rate is valid for customers in the USA and Canda.Please contact us for other International Shipping Rates. Our orders processed, packaged and shipped in a very timely manner. We strive to have all pre-made tutu orders processed and shipped within 48 hours (with the exception of weekends and holidays). We ship Monday - Friday. At this time custom orders take 5-10 days to complete and ship. Please allow 5 business days from the shipping date to receive your tutu. If you haven't received your tutu after 10 days, please contact us. *Layla Grace fundraiser tutus may take up to 14 business days to ship.* Return PolicyYour business is important to us! At Little Diva Tutus we strive to provide great service. This includes double checking your order and packaging everything carefully. Occasionally accidents do happen. If your order arrives damaged or missing an item please contact us right away. We want to correct the problem. If a product is not in good condition when it arrives to you, please contact us with your order number and return the damaged goods. We will replace the product as well as the shipping cost incurred to you. Unless damaged, there are no returns on tutus and pettiskirts! We strive to provide you with the best quality images of each product. Your tutu will arrive flat, to give it the poof you see in the photos, please see our How to Care for your Tutu page. If you have a question about a tutu and/or pettiskirt, please contact us before placing your order at: sales@littledivatutus.com. PaymentsWe accept all major credit cards and Paypal. Have Questions?For helping choosing colors, questions about your order, or general questions please contact us! |
